Since 1986, Cool Blew has served the greater Phoenix area. As always, our top priority is the safety and comfort of our customers. With the growing spread of the Novel Coronavirus COVID-19, we wanted to take this opportunity to highlight what we’re doing to keep you, your loved ones and our employees safe from this virus.
Our safety efforts include the following:
Customer Health
We are asking customers who may have been in contact with the virus to inform us prior to our visit. This enables our service technicians to take necessary precautions. Every case is reviewed on a case-by-case basis, but we are 100 percent committed to preventing the spread of the virus.
Employee Health
Any employee of Cool Blew who has symptoms of the virus, or who has come in contact with someone who has contracted the virus, is required to stay at home. Employees who have symptoms must undergo testing and will be required to submit a written note from their healthcare provider before being allowed to return to work. Any employee who has a fever higher than 100.4 degrees will not be permitted back to work until they receive a clearance from a healthcare provider.
Sanitation
Our service technicians and installers always take steps to prevent tracking dirt into your home. They are also equipped with additional protection equipment as needed to protect customers and them from contact. As with many businesses, we’re reviewing sanitation procedures as recommended by the Centers for Disease Control and the National Institutes of Health, which include the following guidelines:
- Cleaning hands often, including after removing gloves, by washing hands with soap and water for 20 seconds.
- Following preventive actions, including avoiding touching eyes, nose and mouth with unwashed hands.
- Cleaning hands after blowing one’s nose, coughing or sneezing or after using the restroom.
At Cool Blew, we are committed to taking the threat of this virus to our customers, employees and community very seriously. And we’re doing everything we can to limit the spread of the virus while continuing to provide you with professional HVAC service and installation. For more information, call us at 623-872-2900.
